Universal Travel Services was founded in 1984 by Frank and Nancie Sutter. Frank is a retired Air Force Officer with experience not only in flying but computer systems and analysis. He was one of the first to put computers in Air Force aircraft. After retiring, he became a business and computer consultant traveling the world, advising hospitals, churches, and businesses of all kinds, for five years. This led to his interest in travel as a business. We are a full services agency! We are members of IATA and ARC, which allows us to issue your tickets directly with the airlines.